How do I replace a University (BOD) card?
To order a new University Card, please contact the Academic Office in the first instance.
- For damaged, faulty or expired cards, the Academic Office will request a replacement card on your behalf.
- For lost cards, you will need to order a new University Card via the Online University Shop, and will need to pay the £15 replacement fee for Lost Cards, which once paid will let the card office know and they will process your request.
Please note that this transaction will not be refunded if you find your old card after paying the fee, and a stop will have been put on the old card for security reasons and will no longer work.
- If your card was stolen and you have a crime reference number from the police, please inform the Academic Office of the crime reference number, and they will request a replacement card on your behalf.
The Academic Office will contact you when your new card has arrived. This usually takes around 2 working days, but if you are in desperate need to access the libraries or other buildings, you can take your Enrolment certificate (which you can get off the Student Self-Service) along with some Photo ID and show this at the door.
How do I prove my student status/obtain my Enrolment Certificate?
Should you need to confirm your enrolled student status (for Council Tax purposes, or opening a bank account, etc.), you can do so by presenting a copy of your Enrolment Certificate.
You can automatically generate your Enrolment Certificate via the Student Self-Service after completing University registration.
Please note that if you are continuing studies next academic year, there is a short period of time in August when you will not be able to access the Enrolment Certificate. Once you have completed university registration for the following academic year (after registration opens on the 1st of September), the Enrolment Certificate will be made available again.
For banks, they often request the Enrolment Certificate to be signed and stamped by the College. Please send a copy of the certificate to the Academic Office to get it signed and stamped where necessary.
If the Enrolment Certificate isn’t suitable for any reason, contact the Academic Office and we can issue a custom letter.
How do I obtain my Academic Transcript and Degree Confirmation Letters?
Students who commenced their studies prior to Michaelmas Term 2007 should contact the Academic Office for a transcript.
Finalists can order their transcript, extra copies of the degree certificate (which is normally sent to you after attending a degree ceremony), and verification of degree and degree confirmation letters (for students who have completed their studies but not yet attended a graduation ceremony) via the University eDocument Service for a one-off £15 registration fee. A hard copy of such documents is also available on the University online shop.
On-course students can request a copy of their on-course transcript from the My Exams area of the Student Self-Service. You will receive an email inviting you to register on the eDocument Service for a one-off £15 registration fee (if you have not already done so). There, you should be able to access a copy of your transcript.
Further information regarding Degree Certificates and Transcripts is also made available on the following University Websites:
Who do I contact about Graduation and Degree Day Queries?
What is the College's policy on Language Course reimbursement?
Our Language Course information is made available to you via the College Handbook under the section “Language Courses”.
For the General and Academic or Fast Track course in a Modern Language:
Upon successful completion of the Language Course, students will be awarded an Oxford University Language Centre Certificate of Completion at the appropriate level. This certificate can be presented, along with receipts, to the Academic Office to request a refund of 50% of the course fee. Please note that this does not include any fees for examination, project work and assessment that takes place in Trinity Term, refund will only be for the 50% of the course fee.
You should also make sure to read the Language Course website for information on how to obtain the Certificate of Completion (see the section Certificates and Course Assessments under the course you wish to take), as these are only issued once certain requirements have been met.
For the Academic English Courses:
The College does not usually reimburse the Academic English Courses, however, if you have very good reason to request a reimbursement, you can discuss this with the Academic Director.
What are the University and College's Term Dates?
Oxford’s academic year is divided into three terms called Michaelmas (Autumn), Hilary (Spring) and Trinity (Summer) Term. Each term consists of eight weeks, running from 1st week to 8th week, known as Full Term.
The dates of Full Term can be found on the University Website.
However, undergraduate students are required to return to College by Thursday of 0th Week, and should not leave College before 1pm on Friday of 8th Week. Students wishing to arrive later at the beginning of term, or leave earlier at the end of term need permission from the Principal: please contact your tutors and the Academic Director in the first instance.
Who can I contact for verifying my education for an Employee Reference?
The University completes education verification requests from employers, other educational institutions and funding bodies. They will provide information on a student’s current and completed educational attainments, as long as the student has granted permission for this. Please see guidance on the University website.
What Grants are available and how do I apply?
A list of grants available to Undergraduates and Postgraduates can be found here, along with other information about financial support.
Who do I contact if I wish to stay over the vacation?
For questions regarding accommodation, please contact the Accommodation Team on accommodation@jesus.ox.ac.uk.
Please also have a look at their FAQs page which answers many commonly asked questions, including questions on staying over the Vacation.
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